No show

Case	Loyal	Non-Loyal
No show	customer complaining Partner not arrived before booking time >>call partner>>partner aligned >> keep follow up till delivery. If a partner is PNR offer rescheduling/cancellation with TOA booking>500 = 150 -TOA booking <500 = 100 - TOA we will keep a follow-up on same-day cases only. Customer complaining after booking time >>call partner>>partner aligned >> keep follow up till delivery. If a partner is PNR offer rescheduling/cancellation with TOA and mark partner at fault booking>500 = 150 -TOA booking <500 = 100 - TOA Tagging = Partner no show	customer complaining Partner not arrived before booking time >>call partner>>partner aligned >> keep follow up till delivery. If a partner is PNR offer rescheduling/cancellation. No TOA on non loyal cases we will keep a follow-up on same-day cases only. Customer complaining after booking time >>call partner>>partner aligned >> keep follow up till delivery. If a partner is PNR offer rescheduling/cancellation with TOA and mark the partner at fault No TOA on non-loyal cases Tagging = Partner no show

Terms & Conditions of Credits :

As a gesture of apology, We have credited XXX "Urban Company Credits" to your "Urban Company Wallet." You will see these credits reflected in your account within 24 hours.

Let us tell you more about the UC Credits .

1. 1 UC Credit = 1 Rupee

2. Validity - 365 days

3. Can be availed on any prepaid booking placed on UC Application

Canned responses for all No showcases:- https://cx-vip.helpsite.com/categories/29120-no-show-check-the-booking-time-and-status-first