CX_FHC
Support Center
Contact Us
SOP - poor services
(
4
)
Poor service - cancellation - Damage
Ongoing and Incomplete services
Disintermediation/Offline Service - SOP
Pro overcharge .
SOP - Pre services
(
3
)
Pre Job quries.
Partner unable to start the job
Address Merged/Incorrect address
SOP - Payment related
(
2
)
Payment got failed - refund status- payment pending
Refund Status
SOP No response and No show
(
2
)
No response
No show
Basic templates
(
1
)
Common templates - Apology,opening ,closing and Assurance etc.
SOP CNR - Process
(
1
)
CNR Process
SOP - Trust safety
(
1
)
SOP: Trust and Safety/Community
SOP Fraud Score
(
2
)
Refunds on Fraud Score ≥ 75
Potential Fraudulent Bank Accounts
Cross POD Callback_CX
(
1
)
Callback Sheet_CX